Frequently Asked Questions

You are encouraged to call the office if you have additional questions: (317) 764-2145

General FAQs

With Direct Primary Care (DPC), patients pay a monthly membership fee for primary care services. Medical insurance companies are not billed with a DPC plan. At our office, your membership fee includes routine lab work every three months (if needed). A bill for your office visit CAN BE generated if you want to submit the bill to your medical insurance company for potential reimbursement, or for tax deduction purposes, as applicable, depending on the stipulations of your individual plan.

Your credit card will be kept on file through our secure vendor to make all payments hassle-free. For the recurring fees, you may select from multiple options (monthly, semi-annually, and annually). Each contract is one year long, with the option to cancel semi-annually.

The goal of our office is to keep our patients as healthy as possible. If you are currently healthy and rarely get sick, we want to help you stay that way. Preventative medicine is one of the most important keys to a lifetime of excellent health. If for any reason you do not feel well or you need medical advice or guidance, you may schedule an appointment without having to worry about paying a fee – it’s all covered.

Yes, but please check with your tax advisor. Our services are designed to be HSA and FSA compliant. If you wish to pay using your HSA or FSA, our advisors recommend you select the annual or semi-annual payment schedule.

Please check with your tax advisor, since everyone’s individual situation is different. Our services are classified as qualified medical expenses under the Internal Revenue Code, which may be tax deductible.

Many of our patients choose to purchase medical insurance coverage that is separate from the care services offered at our office. If you think about medical insurance the way many people think about car insurance, it makes sense to pay for a monthly membership in our DPC plan as well as purchase separate medical insurance coverage.

Take a look at it this way: If your car insurance paid for things like tire rotations, oil changes, transmission flushes, and car washes, your insurance would probably be quite expensive. In most circumstances, car insurance is in place to help cover the cost of an expensive accident. For example, car insurance pays for the repair or replacement of your vehicle, and it covers major medical expenses for anyone who was injured in the accident.

In regard to medical insurance, you have a choice on the type of coverage you purchase. If you purchase medical insurance that covers routine and preventive care, it may be considerably more expensive than a medical insurance plan that only covers major expenses – such as emergencies, hospitalizations or expensive tests. Medical insurance plans that are designed to cover only major medical expenses can be significantly less expensive.

When you utilize our office for preventive and routine medical care, you can consider purchasing a less expensive major medical insurance plan that is designed to cover you for major medical expenses. The money you save by purchasing a major medical insurance plan with a lower monthly premium can be used to pay your monthly membership fee at our office – and still allow you to save money each month.

Please ask our helpful office staff for more information on how and why separate medical insurance coverage can be beneficial to you and your family. In some instances, your Health Savings Account (HSA) can be used to pay for your annual Direct Primary Care fee, which may provide you with a tax benefit. (Please consult with a tax professional for all tax-related questions related to your HSA and how it can be spent.)

We do everything possible to see patients who need his assistance. If you require a house call, please call our office and explain your situation to one of our helpful staff members. We will do everything in our power to visit you in person if your situation warrants an in-home appointment.

We offer easy-to-schedule, convenient appointments. Please call our office today and we will help you find an appointment time that works with your schedule.

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We are happy to take the time to walk you through our services, our pricing model, and our easy scheduling. We will make sure you have the answers you need.